OUR DELIVERY SERVICES
We use Royal Mail, Parcel Force, DPD and Hermes Delivery Services.
Free Delivery on all UK Orders for £40 or more
We offer free delivery to the UK mainland. All orders placed with free delivery will be sent on our Standard delivery service.
Standard Delivery (3 – 4 working Days)
Non Bulk Items – £1.99
Non Bulk Fabric – £1.99 per quantity, every additional quantity 20p
Bulk Items – £2.99
Bulk Fabric – £2.99 per quantity, Every additional quantity 30p
Next Day Delivery (1 – 2 Working Days)
Depending on the Stock Availability
Non Bulk Items – £7.99
Non Bulk fabric – £7.99 per quantity, every additional quantity 50p
Bulk Items – £8.99
Bulk Fabric – £8.99 per quantity, Every additional quantity 50p
Saturday Guaranteed Delivery
Before 9am – £25.00
Before 1pm – £12.50
All Tracked Signed For
International Zones – Europe £15.99
• Albania, Andorra, Armenia, Austria (EU), Azerbaijan, Azores (EU)
• Balearic Islands (EU), Belarus, Belgium (EU), Bosnia Herzegovina, Bulgaria (EU)
• Canary Islands, Corsica (EU), Croatia, Cyprus (EU), Czech Republic (EU)
• Denmark (EU)
• Estonia (EU)
• Faroe Islands, Finland (EU), France (EU)
• Georgia, Germany (EU), Gibraltar (EU), Greece (EU), Greenland
• Hungary (EU)
• Iceland, Irish Republic (EU), Italy (EU)
• Kzakhstan, Kosovo, Kyrgystan
• Latvia (EU), Liechtenstein, Lithuania (EU), Luxumbourg (EU)
• Macedonia, Madeira (EU), Malta (EU), Moldova, Monaco (EU), Montenegro
• Netherlands (EU), Norway
• Poland (EU), Portugal (EU)
• Romania (EU), Russia
• San Marino, Serbia, Slovakia (EU), Slovenia (EU), Spain (EU), Spitzbergen, Sweden (EU), Switzerland
• Tajikistan, Turkey, Turkmenistan
• Ukraine, Uzbekistan
• Vatican City State
World Zone 2 – £25.50
• Belau (Palau)
• China ) People’s Republic of, including Tibet)
• East Timor
• Fiji, French Southern and Antartic Territories*, French Polynesia
• Kiribati, Korea (Democratic People’s Republic), Korea (Republic of)
• Marshall Islands, Micronesia (Federated States), Mongolia
• Nauru Island, New Caledonia, New Zealand, New Zealand Island Territories, Norfolk Island, North Marina Island
• Papua New Guinea, Philippines, Pitcairn Island
• Samoa (American), Solomon Islands
• Taiwan, Tonga, Tuvalu
• Wake Island, Wallis and Futuna Islands, Western Samoa
World Zone 1 – £38.00
Rest of the world
TRACKING YOUR DELIVERY
If you opt for a tracked delivery option in the checkout, you are able to track your order. Simply click on the link in your order dispatch confirmation email. To receive tracking updates by SMS, please ensure you have provided your mobile number in the checkout. Unfortunately, mobile SMS updates are not available with all courier services.
CARBON NEUTRAL DELIVERIES
Did you know that many of our orders are shipped with DPD who are Carbon Neutral. If your order is delivered with DPD, your parcel will produce ZERO CO2 at no COST to you.
Our delivery partners have procedures in place to handle any deliveries that cannot be made. If the parcel containing your order cannot be delivered a calling card will be left – please follow the instructions on this calling card to collect or reschedule delivery of your order. The time a courier will hold your parcel before returning it to us varies depending on the provider.
If your parcel is returned to Thimbles Fabrics and Crafts we will hold it here for 14 days. We’ll do our best to get in contact with you however, if no contact is made after 14 days regarding re-delivery of the order, all goods will be unpacked, returned to stock and your order will be refunded.
We’re doing our best to ensure we can deliver to as many places as possible, however there are some countries which we are not yet able to get to.
If you are unable to find your delivery destination in the checkout but you’d still like to purchase our products, please contact us on firstname.lastname@example.org for further details and alternative delivery options.
CAN’T FIND WHAT YOU’RE LOOKING FOR?
If we haven’t quite answered your question, please don’t hesitate to get in touch with our trade team on Retail Shop – 0116 2513389 or Mobile – 07429827647
or alternatively drop us an email at email@example.com